10 Tips to Help You Deliver Great Customer Service

1. Everyone in your life is a customer. They spend valuable moments of their life on you.
2. Put yourself in their shoes, including their thoughts and feelings.
3. Delight them. Go the extra mile.
4. Respond to them in a timely fashion.
5. Keep them informed about the status of what you are doing for them.
6. Admit and then fix your mistakes.
7. Listen and respect what they are telling you … even the bad news.
8. Be patient.
9. Keep your promises and commitments.
10. Smile … inside and out!