It was my pleasure to have just finished delivering a 3 day leadership and interpersonal skills workshop to a number of insurance company managers in Montreal, Canada.
I complimented a number of participants on their great body language during our enjoyable workshop discussions. Here’s what I observed in a large proportion of the class:
- Great eye contact. The eyes tell us so much. Their eyes were warm, relaxed and projected genuine interest.
- Great mouth “posture”. Instead of a grim look, during discussions, again a relaxed pleasant, neutral and open look.
- Leaning forward. As people asked questions and participated, their lean forward posture demonstrated keen interest.
- Tone. This is something that’s hard to pretend. I know a lady who is a professional singer, who tries to control her voice to project being truthful and genuine as she is telling fibs. Tone is tough to pretend because it comes from genuine feelings within. The Quebec folks project an amazingly true and genuine tone. Thanks (no last names here) Chantal, Chrystel, Dorina, Gerard, Gina, Liselle, Marc, Nancy, Philip, Pierre, Rose, Ugo, Vironique, … 🙂
To use and slightly adjust a phrase by actor Jack Nicholson from the great movie “As Good as It Gets”, “Quebec, you make Canada a better country”.
Do the right thing! Pay it forward. Together, let’s make a positive difference.
“To give back and be given is to feel the sun from both sides” … Harry Mingail